Frequently Asked Questions

To begin, download the app available on iOS and Android. You can earn online or in-store! For in-store, take your receipt from a recent purchase and place it flat on an even surface. Press "SCAN" on the app and align the receipt within the rectangular box. Press the button to capture the receipt. You'll receive an automatic amount of cash back. Make sure to take a clear picture of your receipt - it should show the name of the store, date of purchase and all items purchased. The better quality receipt and picture, the more you'll earn! There will be many opportunities moving forward for clear receipts. For online transactions, make sure to visit CoinOut each time before you make a purchase at one of our merchants.

Shop online? CoinOut is the easiest way to earn free money back! Press one of the merchant buttons on the homepage or "all stores" button to see our full list of merchants. Click on the merchant you are going to buy from, and it will automatically direct you to the app or mobile website of the store. Complete your purchase and that's it! You'll receive a text message notifcation from us soon thereafter (see below for the timing per merchant).
Make sure to visit the CoinOut app each time you make a purchase at one of our merchants. You need to click the merchant button on CoinOut once before a purchase to receive cash back.

Each merchant has a slightly different window for how long they report the transactions
Walmart and Sam's Club -> Up to 48 Hours
eBay -> Up to 48 Hours
Groupon -> 3-4 hours
Clarks, JC Penney, Enterprise -> up to 12 hours
Gamestop -> Up to 24 hours
Macy's -> Up to 7 business days
Overstock,, Warby Parker, SeatGeek, Asos, eBags -> within a few minutes
Office Depot -> 2-5 days (once shipped)
You will receive a text message from CoinOut telling you you've earned a pending reward. The reward will stay pending until the merchant approves the reward.

Walmart and Sam's Club -> Up to 90 Days
SeatGeek -> Up to 7 Days
Warby Parker -> Up to 60 Days
Asos -> Up to 45 Days
eBay -> Up to 45 Days
Groupon -> Up to 45 Days
Overstock -> Up to 60 Days -> Varies based on stay date
JC Penney -> Up to 60 Days
Office Depot -> Up to 90 days
Gamestop -> Up to 90 days
Macy's -> Up to 90 days

The amounts you earn for online cash back is always based on the amount spent. Each merchant may have certain categories that pay out higher amounts.
Walmart: Inquire for categories.
Groupon Categories: local 6.5%, Auto & Home 2.5%, Baby Kids & Toys 2.5%, Collectibles 2.5%, Entertainment 2.7%, Electronics 1.0%, Food & Drink 1.6%, Health & Beauty 2.5%, Home & Garden 2.5%, Jewelry 2.5%, Men's Fashion 4%.
eBay: up to 4%. We do NOT have a way to contest if eBay does not pay out on online transactions.
Gamestop: 1.8%
Sam's Club Categories: New Memberships 3.8%, Food, Mobile, Accessories, Diamonds, Fine Jewlery, Batteries, Mattresses, Baby Care, Restaurant Supplies, Frozen foods 2.2%. Most everything else: 0.54%. Inquire for others.
Macy's: 1.8%
Overstock: 2.5%
JC Penney: Up to 3.2%. Appliances, Electronics and Gift Cards excluded. Up to 2%.
SeatGeek: 3%
eBags: 6.5%
Asos: 3%
Warby Parker: 11%

There are a few easy things to get yourself set up to earn more!
First, get your referral link from the app in the "share and earn" section. Currently, you'll earn $0.75 per every verified referral.
Second, badges on the homescreen of the app! The badges can show you anything from increasing your receipt limit, trivia, partner offers and more.
Third, make sure to check out the SAVINGS button in the app. If you press it and enter your zip code, it will show you relevant savings accounts. We highly recommend checking these out to earn more on your savings. Press "next" to see the offers.

Currently there is no minimum to cash out for Bank or Amazon Gift Card. There is a $10.00 minimum for PayPal. You can cash out once per week.

All receipts from any retailer with the below information will receive cash back. If a receipt is uploaded more than once, the system may block your account.
1) Date of Transaction (must be within 2 weeks from upload date and shown on the receipt)
2) Store Name
3) Total Bill Amount
4) Receipt line items with prices
5) The receipt cannot have been uploaded by your account previously or another account.
If the receipt is not readable, the cash back will not be processed. If the receipt is too long, try folding the receipt to get most of the information in (date, store name and total bill amount).

The following receipts do not receive cash back:
1) ATM Receipts
2) Lotto Tickets
3) Credit Card Slips
4) Money Orders
5) Pictures of just barcodes or QR codes
6) Coupons

Here's a short video demonstrating the app:
CoinOut Demo

Please make sure you are on the latest version of the app. If you are still experiencing errors, please email us at

We set a range each day of a minimum and maximum amount you can earn from a receipt. The amount you receive is randomized and is not based on the type of receipt or amount spent.

We now accept e-receipts! Forward your e-receipts to To receive cash back, the receipts need to be forwarded the same day of the purchase. We are currently accepting up to 4 per day. Include your mobile number attached to the account in the email. Bonuses are added in one lump sum every Friday morning.

Once you cash out, it usually takes 24-48 hours to process the transaction. Once processed it takes 2-3 business days depending on your bank.

Once you cash out for a gift card, it usually takes 24-48 hours to process the transaction. If processed, you will receive the gift card to your email within a few hours.

In the app, press the "Share & Earn" and then "Share Link." You can share your link directly via social or get your individual link.

Anywhere that gives you a valid receipt! The best places to earn cash back are the following retailers. Keep an eye on the badges on the homescreen to see retailers of the week and more. You'll earn automatic, extra bonuses for visiting certain retailers. Over time, you'll earn more if you take pictures of receipts from these places. You can also upload receipts from other major retailers to see if eligible for cash back.

If a receipt has already been uploaded by your account or another account, you will not receive cash back.

We change it daily - tune in each day to see how many you can do!

In the app, press the $ sign button to see available options in the top right. If you are having any issues please email us at